Angell Thompson
| Consulting Structural Engineers & Surveyors

t: 01737 360136


Buildings Claims

Your most valuable single asset is usually your property;

Large-scale property damage causes anxiety and severe disruption. We aim to provide professional support at this stressful time.

Fire, explosion, flood, burst pipes, storm and impact – all necessitate emergency action, salvage & site safety.


Subsidence is a specialist field in which we are independent professional-service-leaders: Click here for further information

Contact us

Call us on 01737 360136 or This email address is being protected from spambots. You need JavaScript enabled to view it.

buildings insurance car crash

Our Service - to Insurance Professionals, Risk Managers or Private Policyholders:

  • Swift emergency response to major loss.
  • Emergency works – propping, pumping-out, demolition, temporary roofing/protection, site-safety and security.
  • Action to minimise damage and facilitate salvage.
  • Management from point of loss to full reinstatement.
  • Expertise, from simple repairs to complex structural failure.
  • Liaison with local authority Planners, Building Control and where necessary the Conservation Officer.
  • Competitive tendering to a panel of contractors with whom we have a strong relationship.
  • Monitoring, control and valuation of costs.
  • Regular site inspections.
  • Plain-language reporting.
  • Advice on preventative measures and management of property-related hazards.

fire damage insurance clain

▼ Insurers will seek to...

...settle claims in the most economic manner reasonably possible and it is a condition under most policies for the Policyholder to ‘act as if uninsured’ i.e. to take good care of their property, minimise loss and minimise cost in the same way as they would if they were funding repairs themselves, without the benefit of insurance cover.

▼ It is a requirement...

...under most policies that the Policyholder takes responsibility for setting their sums insured adequately. It has been established at law that Insurance Companies cannot be held responsible for knowing the reinstatement value of their customers’ property. They will often offer assistance with this, usually referring Policyholders to the Royal Institution of Chartered Surveyors House Rebuilding Cost Index. You can refer to this by clicking here. You will need to know the m2 area of your house.

▼ Note that...

Your sum-insured should include an amount of c. 10% and 5% extra to cover the cost of professional Architects and Surveyors’ fees, and the cost of complying with Local Authority requirements, respectively. Some insurance policies require you to use the insurance company’s own surveyors and contractors to specify and carry out repairs to your building; check your policy wording. However provided your sum insured is adequate it will usually include the cost of independent professional fees where necessary for reinstating your loss. R.I.C.S House Rebuilding Cost Index

Our Experience

Our Chartered Surveyors and Engineers have past experience working within the Loss Adjusting Profession.
We are entirely independent and will always give accurate, thorough, unbiased advice.

We have a strong understanding of policy cover and claims procedures;

we know what insurers require in order to decide policy liability and process a claim; and can help a Policyholder with their insurance expectations..

Mr C - Kent

We saw Steve last week and both expressed our most grateful and heartfelt thanks to him,
the contractor and all of his team for the quite wonderful and fantastic job of restoring our home.

Mr C - Kent


Mr S - Epsom, Surrey

Your views are always so practical, much appreciated!

Mr S - Epsom, Surrey


Mr & Mrs T, Maidstone, Kent

We are really loving our beautiful new home. We can still hardly believe it.
Thank you so much Steve, you have been a tower of strength for us over the last year.

Mr & Mrs T, Maidstone, Kent

Mr and Mrs C, Broadstairs, Kent

I would not wish to inflict on any one what we have had to go through over the last 11/12 months
but all I can say is that you and the building team have been fantastic.

Mr and Mrs C, Broadstairs, Kent



Mr and Mrs P, Caterham, Surrey

You cannot begin to understand how good it was for us to meet up with you last week….

Mr and Mrs P, Caterham, Surrey



Mrs M, Weybridge, Surrey

Many thanks for a job well done

Mrs M, Weybridge, Surrey


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